Assistant Store Manager - The Outlet (Whangarei)

Assistant Store Manager – The Outlet 

Location: Whangarei
Hours: 40 hours per week 
Roster: Sunday: 9:30-17:15, Monday: 8:30-17:45, Tuesday: 9:00-17:45, Wednesday: 9:00-17:45, Thursday: 9:00-17:00

Step into leadership. Drive performance. Inspire your team.

The Outlet is Tahua Group’s exciting value-focused retail brand, delivering Big Brands. Bigger Deals. across Aotearoa. With stores nationwide and growing fast, we’re looking for a motivated Assistant Store Manager to help lead our team and drive store success.

This is a hands-on leadership role where you’ll support the Store Manager to deliver strong financial results, operational excellence and an outstanding customer experience.

About the role

As Assistant Store Manager, you’ll:

• Support and inspire the in-store team to deliver exceptional customer experiences
• Drive sales performance and support achievement of store KPIs and budgets
• Lead by example on the shop floor
• Support recruitment and development of high-performing team members
• Ensure store standards, visual presentation and operational processes are consistently met
• Act as a calm, professional leader in a fast-paced retail environment

You’ll play a key role in creating a positive team culture while delivering commercial results.

What we’re looking for

• Previous leadership experience in retail
• Strong understanding of store operations and performance drivers
• Proven ability to coach and motivate a team
• Commercial mindset with a focus on achieving KPIs
• Excellent communication and customer service skills
• Resilience and adaptability in a dynamic retail environment
• Flexibility to work across a range of shifts, including weekends

Why join The Outlet?

• Be part of a growing national retail brand
• Real opportunities for career progression
• Supportive, high-energy team culture
• Staff benefits across the Tahua Group brands (Burger King, Starbucks, Popeyes, Number One Shoes + Hannahs, Resonate, Torpedo7 and The Outlet)

Application Process:

As part of your application, you’ll be asked to complete a short online chat interview. It takes around 15 minutes and gives us a chance to get to know you a bit better 😊

If you’re short on time, no worries, you can save your progress and come back to finish it later. We definitely encourage you to take your time and give the chat questions a good go. 

Because the chat interview is part of our selection process, you’ll just need to make sure it’s completed for your application to move through to the next stage.

If you’re ready to take the next step in your retail leadership career and help drive a high-performing team, we’d love to hear from you.

Apply now and join The Outlet journey.

Position description Apply now

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