Bike Mechanic - Albany

Who We Are:

At Torpedo7, we’re passionate about helping Kiwis enjoy New Zealand’s incredible outdoors. With stores across the country and a strong online presence, we’re proud to offer top-notch outdoor gear for every adventure. Whether it's clothing or equipment, we live and breathe the outdoors and love sharing our passion with our customers.

Why You'll Love This Role:

If you’re passionate about bikes and the outdoors, this is the role for you! As our in-store Bike Mechanic at the Albany store, you’ll play a key role in our bike community, ensuring customers’ bikes are safe, well-maintained, and ready for adventure. You’ll use your technical expertise to assemble, tune, and repair bikes while delivering outstanding customer service to help every customer leave satisfied.

Roster:

• Tuesday to Saturday (40 hours per week)

What You'll Do:

• Customer Experience: Provide top-notch service by assisting with bike assembly, setup, and repairs, creating an exceptional experience for every customer.
• Technical Expertise: Ensure every bike is in perfect working condition, delivering safe and enjoyable rides.
• Store Efficiency: Help with store operations, processing transactions, and maintaining inventory.
• Team Collaboration: Work closely with your teammates to keep the store running smoothly, especially during busy periods.
• Adaptability: Stay flexible and ready to adapt to changing priorities in a dynamic retail environment.
• Communication: Provide clear, friendly advice to customers and collaborate effectively with your team.

What You'll Bring:

• Proven experience in a bike workshop or qualification in the bike industry (1-2 years preferred).
• A genuine passion for bikes and the great outdoors.
• Strong communication skills with a customer-first approach.
• The ability to build rapport easily with customers and colleagues alike.
• Physical stamina to handle standing for long periods and moderate lifting.
• A positive, can-do attitude and flexibility to work multiple shifts.

If you’re ready to bring your bike expertise and love for the outdoors to a passionate team, we’d love to hear from you! Apply today and join the Torpedo7 adventure in Albany!