Ecommerce Assistant - Ngahuia Retail (Number One Shoes + Hannahs, The Outlet)

At Ngahuia Retail, we’re proud to be the home of two of New Zealand’s most loved retail brands, Number One Shoes + Hannahs, and The Outlet. As part of Tahua Group, we’re building a dynamic, multi-brand retail experience that goes beyond a single category, bringing together value, choice, and convenience for our customers. Our ecommerce channels play a key role in this, helping us connect with customers and continue to grow our presence across New Zealand.

This is where YOU come in.

Why you’ll love this role

This is a hands-on, fast-paced role right at the heart of our ecommerce team. As an Ecommerce Assistant, you’ll help keep our websites sharp, accurate, and trading at pace, making sure the right products, pricing, and promotions are live and performing.

You’ll work closely with our Ecommerce Trade Specialists and Trade Manager, supporting everything from product setup and campaign execution to onsite merchandising and optimisation.

If you love detail, enjoy working at speed, and want to be part of a team where your work has real, visible impact, this is a role where you’ll learn quickly and contribute every single day.

What you’ll be doing

Keep the site trading day-to-day
Support the execution of our digital trade plan by ensuring promotions, campaigns, and updates are delivered accurately and on time.

Own product setup and accuracy
Load and maintain products end-to-end, ensuring data, pricing, imagery, and copy are complete, accurate, and customer-ready.

Support onsite merchandising and optimisation
Help keep our sites product-led and easy to shop by maintaining collections, improving product placement, and supporting search and navigation.

Assist with campaigns and content
Support the build and scheduling of digital content across homepages, banners, and email campaigns, ensuring everything is tested, accurate, and ready to go live

Work cross-functionally
Collaborate with teams across Marketing, Buying, Planning, Retail, and Customer Service to ensure everything runs smoothly.

Spot improvements and add value
Keep an eye out for errors, opportunities, and ways to improve how we work and how our sites perform.

What you’ll bring

• Experience in ecommerce, digital merchandising, or online trading support (retail is a bonus)
• Confidence working with ecommerce platforms, CMS tools, and Excel
• Strong attention to detail and pride in getting things right
• Experience with product uploads, attributes, and basic SEO copy
• An understanding of how onsite merchandising and search impact customer experience
• Ability to support campaign builds and content updates
• Strong organisation skills and the ability to juggle multiple priorities
• A team-first mindset, you’re happy to jump in and support where needed
• A genuine interest in ecommerce and what drives online performance
• Demonstrates initiative and a proactive approach, taking ownership of tasks and identifying opportunities to improve processes and performance.

Why Ngahuia Retail?

We’re a business that’s constantly evolving. With multiple brands, a fast-moving environment, and a strong focus on digital growth, there’s always something happening.

You’ll be part of a collaborative team that values pace, ownership, and doing things well, while still supporting each other along the way.

If you’re ready to build your ecommerce career in a role where you can make an impact from day one, we’d love to hear from you.

Position description Apply now

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